Patients of a Vermont Hospital Are Left âin the Darkâ After a Cyberattack
Others reported ransom demands âin eight figures, which is just not something that regional health care systems can do,â said Allan Liska, an analyst with Recorded Future, a cybersecurity firm. These unusual demands, combined with the coordination of the attacks, make âit seem that it was meant to be a disruptive attackâ rather than a profit-seeking one, he said.
Mr. Holden said many of the health systems opted to negotiate with their extortionists, even as ransoms jump into the millions.
âA great number of victims are dealing with these attacks on their own,â he said.
The view from inside
In Vermont, the damage radiated out through a sprawling network, hitting especially hard in the cancer center.
âMy really good friends are I.C.U. nurses, and theyâre like, no big deal, all we have to do is paper charting,â Ms. Cargill, the charge nurse, said. But the cancer center was badly set back for weeks, able to serve only about one in four of its normal chemotherapy patients.
Ms. Cargill spent the rest of the day turning away patients, an experience she cannot relate without beginning to cry, nearly a month later.
âTo look someone in the eye, and tell them they cannot have their life-extending or lifesaving treatment, it was horrible, and totally heart-wrenching,â she said. The very first person she turned away, a young woman, burst into tears.
âShe said, âI have to get chemo, I am the mother of two young kids,ââ Ms. Cargill said. âShe was so fearful, and the fear was tangible.â